.page-faq {
  --faq-radius: var(--r-md);
  --faq-hair: rgba(11, 31, 58, .1);
}

.page-faq .breadcrumbs {
  padding-top: clamp(1rem, 3vw, 1.6rem);
}

/* ---------- Hero ---------- */
.page-faq .faq-hero__inner {
  display: grid;
  gap: var(--gap);
  align-items: start;
}

.page-faq .faq-hero__copy h1 {
  font-family: var(--serif);
  font-weight: 700;
  font-size: clamp(1.85rem, 5.2vw, 3rem);
  line-height: 1.2;
  letter-spacing: -.01em;
  color: var(--navy);
  margin: .7rem 0 .9rem;
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: .7rem;
  margin-top: 1.5rem;
}

.page-faq .faq-console {
  position: relative;
  overflow: hidden;
  padding: clamp(1.2rem, 3.2vw, 1.9rem);
  border-radius: var(--r-lg);
  background: linear-gradient(158deg, var(--navy) 0%, var(--navy-deep) 58%, #1d3d6d 100%);
  color: var(--white);
  box-shadow: var(--shadow);
}

.page-faq .faq-console::after {
  content: "";
  position: absolute;
  right: -110px;
  bottom: -140px;
  width: 300px;
  height: 300px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(255, 122, 26, .5), rgba(255, 122, 26, 0) 68%);
  pointer-events: none;
}

.page-faq .faq-console__title {
  position: relative;
  margin: 0 0 1rem;
  font-size: .82rem;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--cyan);
}

.page-faq .faq-console .status-panel__row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: .62rem 0;
  border-bottom: 1px solid rgba(255, 255, 255, .12);
}

.page-faq .faq-console .status-panel__row:last-child {
  border-bottom: 0;
}

.page-faq .faq-console .status-panel__label {
  display: inline-flex;
  align-items: center;
  gap: .55rem;
  color: rgba(255, 255, 255, .84);
  font-size: .93rem;
}

.page-faq .faq-console .status-panel__value {
  font-family: var(--mono);
  font-weight: 700;
  font-size: .88rem;
  color: var(--cyan);
  white-space: nowrap;
}

.page-faq .faq-console .status-dot {
  width: .5rem;
  height: .5rem;
  border-radius: 50%;
  background: var(--jade);
  flex: none;
}

.page-faq .faq-console .status-dot--accent {
  background: var(--orange);
}

.page-faq .faq-console__note {
  position: relative;
  margin: 1.1rem 0 0;
  font-size: .86rem;
  line-height: 1.7;
  color: rgba(255, 255, 255, .68);
}

.page-faq .faq-hero__media {
  margin: var(--gap) 0 0;
}

.page-faq .faq-hero__media img,
.page-faq .repair-grid__figure img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
  border-radius: var(--r-lg);
}

/* ---------- 筛选条 ---------- */
.page-faq .filter-bar {
  display: flex;
  flex-wrap: wrap;
  gap: .5rem;
  margin: 1.4rem 0 1.5rem;
}

.page-faq .filter-btn {
  font: inherit;
  font-size: .88rem;
  line-height: 1;
  padding: .62rem 1.05rem;
  border-radius: 999px;
  border: 1px solid var(--silver);
  background: var(--white);
  color: var(--navy);
  cursor: pointer;
  transition: background .25s ease, color .25s ease, border-color .25s ease, transform .25s ease;
}

.page-faq .filter-btn:hover {
  border-color: var(--navy);
}

.page-faq .filter-btn[aria-pressed="true"] {
  background: linear-gradient(120deg, var(--orange), #ff9c52);
  border-color: transparent;
  color: var(--white);
  box-shadow: 0 14px 26px -18px rgba(255, 122, 26, .95);
}

/* ---------- FAQ 列表 ---------- */
.page-faq .faq-list {
  display: grid;
  gap: .8rem;
}

.page-faq .faq-item {
  background: var(--white);
  border: 1px solid var(--faq-hair);
  border-radius: var(--faq-radius);
  padding: 1.05rem 1.15rem;
  box-shadow: 0 22px 44px -40px rgba(11, 31, 58, .8);
  transition: border-color .25s ease, transform .25s ease;
}

.page-faq .faq-item[hidden] {
  display: none;
}

.page-faq .faq-item:hover {
  border-color: rgba(255, 122, 26, .5);
}

.page-faq .faq-item summary {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1rem;
  cursor: pointer;
  list-style: none;
  font-weight: 600;
  font-size: 1rem;
  line-height: 1.55;
  color: var(--navy);
}

.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item summary::after {
  content: "+";
  flex: none;
  width: 1.55rem;
  height: 1.55rem;
  border-radius: 50%;
  display: grid;
  place-items: center;
  background: var(--silver-soft);
  color: var(--navy);
  font-family: var(--mono);
  font-size: 1rem;
  line-height: 1;
  transition: background .25s ease, color .25s ease;
}

.page-faq .faq-item[open] summary::after {
  content: "–";
  background: var(--orange);
  color: var(--white);
}

.page-faq .faq-item p {
  margin: .75rem 0 0;
  color: var(--graphite);
  font-size: .95rem;
  line-height: 1.85;
}

.page-faq .faq-item p a {
  color: var(--navy);
  text-decoration: underline;
  text-decoration-color: rgba(255, 122, 26, .6);
  text-underline-offset: 3px;
}

/* ---------- 验资步骤 ---------- */
.page-faq .verify-block {
  background: linear-gradient(180deg, var(--mist) 0%, rgba(246, 248, 251, 0) 100%);
}

.page-faq .steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .85rem;
}

.page-faq .steps__item {
  position: relative;
  padding: 1.25rem 1.15rem;
  background: var(--white);
  border-radius: var(--r-sm);
  border-top: 3px solid var(--cyan);
  box-shadow: 0 22px 44px -42px rgba(11, 31, 58, .85);
}

.page-faq .steps__item:nth-child(2) {
  border-top-color: #4aa8e0;
}

.page-faq .steps__item:nth-child(3) {
  border-top-color: var(--orange-light);
}

.page-faq .steps__item:nth-child(4) {
  border-top-color: var(--orange);
}

.page-faq .steps__num {
  display: block;
  font-family: var(--mono);
  font-size: .76rem;
  font-weight: 700;
  letter-spacing: .12em;
  color: var(--orange);
  margin-bottom: .5rem;
}

.page-faq .steps__title {
  margin: 0 0 .4rem;
  font-size: 1.05rem;
  color: var(--navy);
}

.page-faq .steps__item p {
  margin: 0;
  font-size: .92rem;
  line-height: 1.8;
  color: var(--graphite);
}

/* ---------- 报修流程 ---------- */
.page-faq .repair-block__tags,
.page-faq .region-block__tags {
  margin-top: 1rem;
}

.page-faq .repair-grid {
  display: grid;
  gap: var(--gap);
  align-items: start;
}

.page-faq .repair-grid__figure {
  margin: 0;
}

.page-faq .flow {
  display: block;
  width: 100%;
  height: auto;
  margin: 0 0 1.2rem;
  overflow: visible;
}

.page-faq .flow__node circle {
  fill: var(--white);
  stroke: var(--silver);
  stroke-width: 2;
  transition: fill .25s ease, stroke .25s ease;
}

.page-faq .flow__node text {
  font-family: var(--mono);
  font-size: 26px;
  font-weight: 700;
  fill: var(--navy);
  text-anchor: middle;
}

.page-faq .flow__node .flow__label {
  font-family: var(--sans);
  font-size: 23px;
  font-weight: 500;
  fill: var(--graphite);
}

.page-faq .flow__node:hover circle {
  fill: var(--orange-light);
  stroke: var(--orange);
}

.page-faq .stage-list {
  margin: 0;
  padding: 0;
  display: grid;
  gap: .1rem;
}

.page-faq .stage-list__row {
  display: grid;
  gap: .2rem;
  padding: .8rem 0;
  border-bottom: 1px solid var(--faq-hair);
}

.page-faq .stage-list__row:last-child {
  border-bottom: 0;
}

.page-faq .stage-list dt {
  font-weight: 700;
  font-size: .95rem;
  color: var(--navy);
}

.page-faq .stage-list dd {
  margin: 0;
  font-size: .92rem;
  line-height: 1.8;
  color: var(--graphite);
}

/* ---------- 质保 ---------- */
.page-faq .warranty-grid {
  display: grid;
  gap: var(--gap);
  align-items: center;
}

.page-faq .warranty-figure {
  border-radius: var(--r-lg);
  padding: clamp(1.6rem, 5vw, 2.8rem);
  background: linear-gradient(145deg, var(--navy) 0%, var(--navy-deep) 55%, #21507f 100%);
  color: var(--white);
  position: relative;
  overflow: hidden;
}

.page-faq .warranty-figure::after {
  content: "";
  position: absolute;
  left: -60px;
  top: -80px;
  width: 240px;
  height: 240px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(127, 212, 255, .42), rgba(127, 212, 255, 0) 70%);
  pointer-events: none;
}

.page-faq .warranty-figure__stat {
  position: relative;
  display: block;
}

.page-faq .warranty-figure .stat__value {
  display: block;
  font-family: var(--mono);
  font-size: clamp(3rem, 11vw, 4.6rem);
  font-weight: 700;
  line-height: 1;
  color: var(--orange);
}

.page-faq .warranty-figure .stat__label {
  display: block;
  margin-top: .7rem;
  font-size: .92rem;
  line-height: 1.7;
  color: rgba(255, 255, 255, .78);
}

.page-faq .warranty-copy p {
  color: var(--graphite);
  font-size: .98rem;
  line-height: 1.85;
}

.page-faq .warranty-list {
  margin: 1rem 0 1.4rem;
  padding: 0;
  list-style: none;
  display: grid;
  gap: .65rem;
}

.page-faq .warranty-list li {
  position: relative;
  padding-left: 1.4rem;
  font-size: .94rem;
  line-height: 1.8;
  color: var(--graphite);
}

.page-faq .warranty-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .62rem;
  width: .5rem;
  height: .5rem;
  border-radius: 50%;
  background: var(--orange);
}

.page-faq .warranty-copy__link {
  margin: 0;
}

/* ---------- 区域分档 ---------- */
.page-faq .region-grid {
  display: grid;
  gap: .85rem;
}

.page-faq .region-card {
  padding: 1.3rem 1.15rem;
  border-radius: var(--r-sm);
  background: var(--mist);
  border-top: 4px solid var(--cyan);
}

.page-faq .region-card--2 {
  border-top-color: #4aa8e0;
}

.page-faq .region-card--3 {
  border-top-color: var(--orange-light);
}

.page-faq .region-card--4 {
  border-top-color: var(--orange);
}

.page-faq .region-card__tier {
  margin: 0 0 .45rem;
  font-family: var(--mono);
  font-size: .76rem;
  font-weight: 700;
  letter-spacing: .14em;
  color: var(--navy);
  opacity: .72;
}

.page-faq .region-card__title {
  margin: 0 0 .5rem;
  font-size: 1.05rem;
  color: var(--navy);
}

.page-faq .region-card__text {
  margin: 0;
  font-size: .92rem;
  line-height: 1.8;
  color: var(--graphite);
}

.page-faq .region-block__foot {
  margin: 1.3rem 0 0;
  font-size: .88rem;
  line-height: 1.8;
  color: var(--graphite);
  opacity: .85;
}

/* ---------- 仍需帮助 ---------- */
.page-faq .faq-help {
  display: grid;
  gap: var(--gap);
  padding: clamp(1.4rem, 4vw, 2.6rem);
  border-radius: var(--r-lg);
  background: linear-gradient(150deg, var(--navy) 0%, var(--navy-deep) 62%, #1f4470 100%);
  color: var(--white);
  position: relative;
  overflow: hidden;
}

.page-faq .faq-help::after {
  content: "";
  position: absolute;
  right: -120px;
  top: -120px;
  width: 320px;
  height: 320px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(255, 122, 26, .38), rgba(255, 122, 26, 0) 70%);
  pointer-events: none;
}

.page-faq .faq-help__body,
.page-faq .faq-help__side {
  position: relative;
}

.page-faq .faq-help .eyebrow {
  color: var(--cyan);
}

.page-faq .faq-help .section__title {
  color: var(--white);
}

.page-faq .faq-help__body p {
  color: rgba(255, 255, 255, .8);
  font-size: .97rem;
  line-height: 1.85;
  max-width: 52ch;
}

.page-faq .faq-help__actions {
  display: flex;
  flex-wrap: wrap;
  gap: .7rem;
  margin-top: 1.4rem;
}

.page-faq .faq-help .contact-line {
  display: grid;
  gap: .2rem;
  padding: .8rem 0;
  border-bottom: 1px solid rgba(255, 255, 255, .14);
}

.page-faq .faq-help .contact-line:last-of-type {
  border-bottom: 0;
}

.page-faq .faq-help .contact-line__label {
  font-size: .78rem;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--cyan);
}

.page-faq .faq-help .contact-line__value {
  font-size: .96rem;
  line-height: 1.7;
  color: var(--white);
  word-break: break-all;
}

.page-faq .faq-help .contact-line__value a {
  color: var(--white);
  text-decoration: none;
}

.page-faq .faq-help .copy-chip {
  margin-top: 1rem;
}

/* ---------- 断点 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: start;
  }

  .page-faq .stage-list__row {
    grid-template-columns: minmax(6rem, 8rem) 1fr;
    gap: 1rem;
    align-items: baseline;
  }

  .page-faq .region-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-help {
    grid-template-columns: 1.2fr .8fr;
    align-items: start;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: 1.15fr .85fr;
  }

  .page-faq .steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .repair-grid {
    grid-template-columns: .8fr 1.2fr;
  }

  .page-faq .warranty-grid {
    grid-template-columns: .78fr 1.22fr;
  }
}

@media (min-width: 1080px) {
  .page-faq .region-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}
